Customer engagement testimonials

Sporting Insights testimonial

“Sporting Insights has partnered with TCB on a number of projects over the years, ranging from routine data follow-ups to larger scale research interviews. We really appreciate their responsiveness, flexibility, and the quality of information they deliver. We also really value how they keep us regularly updated throughout the process, and their transparent approach to pricing is always welcomed. TCB have been a reliable partner when we've needed additional research support, and we've always appreciated their professional and adaptable approach.”

Erica Healy, Head of Research & Insights, Sporting Insights

Servomex testimonial

“We were delighted with the secret shopping exercise. The attention to detail was impressive, and we found the scoring matrix really useful in giving us anecdotal feedback as well as stats.

We wanted to up our game and The Call Business gave us key insights into the areas where we need to focus and provided workable pragmatic recommendations to move forward.

We’ve used Andi and her team for telemarketing for years and were delighted that their secret shopping project was of the same high standard.”

Colin Jones, Global Marketing Communications Director, Servomex

Watch our informal interview with Servomex: