Our Services
B2B lead qualification services
In B2B marketing, digital signals can only tell you so much. Form fills and page views aren’t enough to qualify a lead, and they rarely reveal where a buyer truly is in their journey. That’s where our multilingual lead qualification services come in.
At TCB, we add human insight to your lead qualification process.
Our multilingual business development team connects directly with prospects via phone and email, asking the right questions to uncover need, intent, and timing. We handle everything from triaging inbound interest to following up after events and nurturing warm leads throughout the buyer journey. By outsourcing lead qualification to us, you can focus your sales efforts where they really count - on the people who are ready to buy.
Converting MQLs to SQLs
We act as the human bridge between marketing and sales - qualifying leads that aren’t quite ready for sales engagement. Using light-touch, multilingual conversations and BANT-style frameworks for qualifying leads, we identify genuine interest, establish who’s ready to engage now and who needs nurturing - converting your marketing qualified leads (MQLs) into sales qualified leads (SQLs). Every lead is handled individually by a real person, allowing us to uncover commercial potential that automated scoring often misses.
Event & webinar follow-up
Events may only last an hour, but the sales opportunity has only just started. We follow up with registrants - both attendees and no-shows - by phone and email, in their language and time zone. Through tailored surveys and subtle qualification, we gather insight, spark interest, and move the conversation forward at just the right pace.
Inbound enquiry triage & follow-up
We act as your frontline response - integrated into your systems, your tone of voice and presenting as an extension of your team. Whether someone’s downloaded a brochure or submitted a form, our lead calling services ensure we follow up quickly, assess their needs, and guide them to the next best step. Every enquiry is met with a thoughtful, human interaction - never just an autoreply.
Live-agent web chat
We deliver real-time, multilingual, live-agent web chat that brings your digital presence to life. Active across different time zones and business hours, our agents turn passive web visits into engaged dialogue - answering questions, qualifying leads, and identifying opportunities from the very first click.
Sales pipeline management
We don’t just pass on today's leads. We nurture early-stage prospects - often over months or even years - keeping your pipeline warm and active. From soft check-ins to timely content drops, we keep your brand front-of-mind until the moment they’re ready to buy.
